1. Company Overview

Altivon Labs provides software engineering, SaaS architecture, AI integration, consulting, and related technical services for startups, product teams, and technology companies.

2. Acceptance of Terms

By accessing this website or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, you should not use our website or services.

3. Services

All services provided by Altivon Labs are subject to project scope, technical evaluation, resource availability, and mutual agreement between both parties.

Project timelines, deliverables, and responsibilities will typically be defined through written communication, proposals, contracts, or service agreements before work begins.

4. Client Responsibilities

Clients agree to:

• Provide accurate project information
• Maintain timely communication
• Supply required access, documentation, or assets when needed
• Review deliverables within reasonable timeframes
• Provide approvals or feedback necessary for project progress

Delays caused by missing information, unavailable access, or extended response times may affect project timelines.

5. Payments & Billing

Payment terms, project costs, and billing schedules will be defined before project initiation.

Invoices must be paid within the agreed timeframe unless otherwise stated in writing.

Altivon Labs reserves the right to pause or suspend work for overdue payments or unresolved billing issues.

6. Refunds

Refunds are governed by our Refund Policy and may depend on project status, completed work, and mutual agreement between both parties.

We aim to resolve all concerns professionally and fairly through structured communication.

7. Intellectual Property

Unless otherwise agreed in writing:

• Clients retain ownership of final approved deliverables after full payment
• Altivon Labs retains ownership of internal frameworks, methodologies, reusable systems, and proprietary development processes
• Third-party tools, libraries, APIs, or licensed software remain subject to their respective ownership and licensing terms

8. Confidentiality

Both parties agree to treat shared business, technical, and operational information as confidential.

Altivon Labs will not intentionally disclose sensitive project information to unauthorized third parties unless required by law or explicitly authorized by the client.

9. Limitation of Liability

Altivon Labs shall not be held liable for:

• Indirect or consequential damages
• Business interruption or loss of revenue
• Third-party platform failures
• Hosting or infrastructure outages outside our control
• Security breaches caused by external providers or unauthorized access

While we prioritize stable engineering and structured delivery, no software system can guarantee uninterrupted or error-free operation.

10. Third-Party Services

Projects may involve third-party platforms, APIs, cloud providers, hosting services, or software tools.

Altivon Labs is not responsible for service interruptions, pricing changes, policy changes, or technical limitations introduced by third-party providers.

11. Website Usage

You agree not to:

• Attempt unauthorized access to the website or systems
• Use the website for unlawful activities
• Interfere with website security or operations
• Copy or reproduce website content without permission

We reserve the right to restrict access to users who violate these terms.

12. Project Termination

Either party may terminate a project engagement through written notice.

Upon termination:

• Completed work and approved deliverables remain billable
• Outstanding balances remain payable
• Access to ongoing development resources may be removed
• Refund eligibility will follow the Refund Policy

13. Changes to Services or Terms

Altivon Labs reserves the right to update, modify, or discontinue services, website content, or these Terms & Conditions at any time.

Updated versions will be published with a revised effective date.

14. Governing Principle

Our engagements are built on professional communication, technical clarity, and mutual accountability.

We aim to maintain fair, transparent, and structured working relationships that support successful outcomes for both parties.

15. Contact

For questions regarding these Terms & Conditions, contact:

Altivon Labs
Email: info@altivonlabs.com